Activating Your License
Dotjuice → Pro Licence
Activating for the first time
- Find your license key in your purchase confirmation email — it looks like
DJ-XXXX-XXXX-XXXX-XXXX. - Go to Dotjuice → Pro Licence in your WordPress admin.
- Paste your key into the License Key field and click Activate Licence.
- Once active, the field becomes read-only and the page shows your license status, how many sites you're using out of your plan's limit, and confirms Pro features are unlocked.
What each status means
| Status shown | What it means |
|---|---|
| Active — lifetime licence | Fully valid, never expires. |
| Active — renews [date] | Fully valid, on a subscription that renews on the date shown. |
| Active | Fully valid. |
| Expired — Pro features are disabled until you renew | Your license has lapsed. A "Renew your licence" button takes you to your account on the Dotjuice shop. |
| Revoked — please contact support | Your license has been cancelled or pulled. Contact support to resolve this. |
| Key valid but not activated for this site | Your key is real, but hasn't been activated for this specific site yet — click Activate. |
| Site limit reached — deactivate another site or upgrade | You've used up every site activation your plan allows. Deactivate the license on a site you no longer need it on (from your account on the Dotjuice shop, or from that site's own Pro Licence page), or upgrade to a plan with a higher site limit. |
| Invalid licence key | The key doesn't match any license on file — check for typos, or that you're using the key for this specific product. |
| Not activated | No key has been entered yet. |
Other actions on this page
- Re-check Status — forces an immediate recheck against the license server, useful right after renewing or resolving a site-limit issue elsewhere.
- Deactivate — removes the license from this specific site, freeing up that site slot for use elsewhere (for example, if you're moving the plugin from a staging site to production). Pro features switch off on this site immediately.
What happens while your license isn't active
Pro widgets don't appear in the Elementor editor's widget panel, and any Pro widgets already placed on a page before your license lapsed won't render on the live site. The free plugin's Screenshot Capture widget keeps its watermark. Everything reactivates automatically the moment your license is valid again — nothing needs to be rebuilt or re-placed.
If activation keeps failing
- Double-check the key was copied correctly, with no extra spaces (copying directly from your purchase email is safest).
- Confirm you're activating the correct product — a key issued for a different Dotjuice product won't activate here.
- If you're confident the key is correct and still see "Invalid licence key" or a persistent connection error, contact support with your order number.
Moving to a new site
If you're relaunching a site on a new domain (for example, moving from a staging URL to your live domain), your existing activation may need to be freed up first. Deactivate the license on the old domain (or from your account on the Dotjuice shop if the old site is no longer reachable), then activate it on the new one.